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Problem/Concern
The Town of Westford takes your concerns very seriously. Please use the categories below to identify the best department to report you concern to. Town email is monitored during normal business hours. If this is an emergency, please contact the Police Department - 978-399-2345.
- Animal control - call Animal Control on 978-692-4574
- Unsafe buildings or structures - call the Building Department on 978-692-5527
- Zoning violations - call the Planning Department on 978-692-5524
- Code enforcement concerns - call the Building Department on 978-692-5527
- Hygiene at a restaurant or shop - call the Health Department on 978-692-5509
- Broken equipment – email the Parks Division at parksandrec@westfordma.gov
- Graffiti in parks – email the Parks Division at parksandrec@westfordma.gov
- Maintenance concerns for public fields or spaces – email the Parks Division at parksandrec@westfordma.gov
- Conditions at a cemetery - call the Cemetery Division on 978-692-5526
- Non-emergency police concerns - contact the Police Chief via this form
- Vandalism - call Police Dept on 978-399-2345
- Noise complaints - call Police Dept on 978-399-2345
- Speeding or traffic violations - call Police Dept on 978-399-2345
- Questions about the Town's Emergency Management plans - email Joe Targ (Emergency Management Director) at jtarg@westfordma.gov
- Potholes - email Highways Division at whighway@westfordma.gov
- Streetlights- email Highways Division at whighway@westfordma.gov
- Traffic Signs - email Highways Division at whighway@westfordma.gov
- Snow Removal- email Highways Division at whighway@westfordma.gov
- Fallen trees - email the Highway Division on whighway@westfordma.gov
- Flooding - email the Highway Division on whighway@westfordma.gov
- Overgrown vegetation in public spaces - email the Highway Division on whighway@westfordma.gov
- Trying to find a tax bill - call Tax Collector at 978-692-5506
Incorrect vehicle Excise bill - call Assessing Dept at 978-692-5504
- Missed pickup - call E.L. Harvey at 1-800-321-3002: Monday - Friday 8 AM - 5 PM and Saturday, 8 am - 12 PM or on-line at their website by clicking HERE.
- Overflowing public bins - call Town Manager (office hours) 978-692-5501 or email tmaa@westfordma.gov
- Hazardous waste concerns - check out the Hazardous Waste page and the contacts in there
- Water main breaks - for emergencies call Police Dept 978-399-2345, for slow leaks email Water Division at Water@westfordma.gov
- Low water pressure - email Water Division at Water@westfordma.gov
- Hydrant concerns - email Water Division at Water@westfordma.gov
Issues not covered by the categories above - call Town Manager (office hours) 978-692-5501 or email tmaa@westfordma.gov