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2024 electricity supply price changes to Westford POP
Customers should note that Westford POP, our town community aggregation, has new supply rates for 2024 that should appear on January bills as a result of the need to negotiate a new contract. While these rates are higher than the previous contract negotiated by the town, reflecting market conditions, they are still competitive relative to National Grid Basic Service and other suppliers. Westford residents and small businesses can sign up, or opt up to 100% Gold (more renewable energy) at any time here.
If you are a member of Westford Pop the supply portion of your bill will look like this:
If you are a former Pop Silver or POP Gold customer who did not re-enroll as instructed and have been bumped to National Grid Basic Service (your supply portion of the bill no longer lists Westford) , you may still enroll Westford POP here. It will take up to two months for the utility to make the switch.
The vast majority of customers rolled over into the new contract in the program of their choice at the rates listed above. We are aware, however, that there was a problem with some former POP Silver and POP Gold customers who followed instructions to re-enroll by November 20th but were not actually signed up and were bumped to National Grid Basic Service. The Town is working with our consultant, Good Energy, and Constellation Energy, the supplier, to resolve the issue for those customers. More information will be available to those customers soon.