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Water Department
Contact TypeContact Information
Address:
60 Forge Village Road
Westford, MA 01886
Phone:
978-692-5529
Fax:
978-692-5530
After Hours Emergency:
978-692-2161
Hours:
7:00am - 4:00pm
Monday - Friday
except Holidays
Photo
 
Name:
Position:
Phone:
Superintendent
978-399-2456
Water Treatment Manager
978-399-2456
Business Manager
978-399-2453
Environmental Compliance Manager
978-399-2457
Accounts Payable
978-692-5529
Water Billing and Property Transfers
978-692-5529
If you have an emergency outside of office hours, please call the Police Department at
978-692-2161 and the dispatcher will page our on-call personnel for fast response.


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Find. Fix. Save. Fix a Leak Week Makes a Difference
Dripping faucets can drain a precious resource. Find out how to fix them and identify other common household leaks during EPA’s upcoming Fix a Leak Week.




Click the "EPA WaterSense" link in the menu above to find out more about this program!!



DO YOU HAVE A HOME HEATING OIL TANK??

New Massachusetts Home Heating Oil Spill Prevention/Insurance Requirements...

As of June 2010, homeowners who heat with oil are required to install one of two relatively inexpensive spill prevention devices on systems that do not currently  have these devices.   Once the device has been installed, the homeowner will be eligible to purchase oil spill insurance through their homeowner's insurance provider.

Only a MA licensed oil burner technician can conduct work on oil heating systems.  The Westford Fire Department's permit fee is $50 and only a MA licensed oil burner technician can apply for the proper permit.

It is strongly encouraged that residents contact their oil company if they have any questions or concerns on whether their system is in compliance.  The Fire Department will not have those records.
 
Click on the link below for a fact sheet with more information on this new Massachusetts Department of Public Safety law:

 

POSITION OPENING:
ALTERNATE MEMBER FOR BOARD OF WATER COMMISSIONER
The Town of Westford Water Department is currently seeking applications for one alternate member for the Board of Water Commissioners. Jodi Ross, Town Manager will appoint one Westford resident to serve a three-year term on the board. The Board of Water Commissioners is responsible for policy-making and consists of three full time members and one alternate member. The Water Commissioners meet on the first and third Wednesdays of each month at 5:30 pm at the Water Department at 60 Forge Village Road.

Interested persons should complete a Citizen Activity Application form available on line at www.westfordmagov  under “Quick Links” and at the Town Clerk’s office at 23 Depot Street. Applications should be directed to Jodi Ross, Town Manager (jross@westfordma.gov) or delivered to Millennium at 23 Depot Street.



PLEASE HELP KEEP HYDRANTS ACCESSIBLE THIS WINTER

As we head into the snowy winter months, we again ask for your assistance in keeping access to fire hydrants clear. It is very important to public safety to keep the hydrants accessible.  Water Department crews will be flagging all hydrants to make their locations known following a snow storm.  After storms, it can sometimes be a few days before Town crews can clear the snow away, so any help you can offer is greatly appreciated.  Thank you for your assistance.  
 

CLARIFICATION ABOUT A LETTER RECEIVED
BY SOME WESTFORD RESIDENTS...

The Westford Water Department would like to make it clear to all Westford Residents that the letter you might have received in the mail regarding “Water Service Line Coverage” did not come from the Water Department.

The letter is an advertisement from a company offering a type of insurance program that would provide coverage in the event your water service line needs to be repaired or replaced.  Again, the letter is not from the Water Department and it is not a bill for any Water Department service. 

If you are concerned about the letter or if you have any questions about your responsibilities regarding your water service line, please call the Water Department at 978-692-5529.  Any questions about the program referred to in the letter should be directed to the company and not the Water Department   A pdf of the letter can be found here…





 shutoff33.gifThe Westford Water Department is charged, by the town, with providing safe, high quality, uninterrupted water at a reasonable pressure, to meet the health and fire protection needs of that portion of the town served by the public water system. service while meeting various state and federal requirements.

Nutting Road Water Plant
Nutting Road Water Treatment Facility

Forge Village Water Plant and Office
Forge Village Water Treatment Facility

 
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Town of Westford  |  55 Main Street, Westford, MA 01886  |  978.692.5500  |  8am-4pm Monday - Friday  |  Home